Terms of Service
Welcome to Elite Street! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. These Terms of Service (“Terms”) govern your use of the Elite Street platform, including any services, features, and functionalities provided through our website.
1. Acceptance of Terms
By accessing or using the Elite Street website (“www.elite-street.com”), you agree to be bound by these Terms, our Privacy Policy, and any other relevant policies or guidelines posted on the Site. If you do not agree to these Terms, please do not use our Site.
2. About Elite Street
Elite Street is an online marketplace that connects luxury product vendors with customers. We do not sell products directly. Instead, we provide a platform for our partnered vendors to showcase their products. All transactions are between you (the customer) and the respective vendor, and you make payments directly to the vendor.
3. User Responsibilities
You agree to use Elite Street only for lawful purposes and in accordance with these Terms. You will not:
- Engage in any activity that may disrupt the functionality of the Site or interfere with other users’ access to the Site.
- Use the Site to engage in fraudulent, illegal, or harmful activities.
- Use the Site to upload or transmit any harmful or malicious content, including viruses, malware, or other harmful software.
- Violate any applicable laws or regulations in connection with your use of the Site.
4. Account Registration
To access certain features of the Site, you may be required to create an account. By registering, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account information, and you agree to notify us immediately if you suspect any unauthorized access to your account.
5. Product Listings and Vendor Agreements
Elite Street is a marketplace platform, and all product listings are provided by independent vendors. We make reasonable efforts to ensure that the vendors on our platform are reputable and offer authentic, high-quality products. However, we do not directly verify or take responsibility for the authenticity or condition of the products. Any issues related to product quality, authenticity, or warranty should be addressed directly with the respective vendor.
6. Purchasing Products
When you make a purchase through Elite Street, you are entering into a transaction with the respective vendor, not with Elite Street. All payments are processed directly with the vendor, and Elite Street does not handle payments or order fulfillment. You agree to review and accept the vendor’s terms and conditions, which may include additional shipping, warranty, and return policies.
7. Shipping and Delivery
While we facilitate shipping on behalf of the vendors, the delivery and shipping arrangements are made by the vendor, and we are not responsible for delays, damages, or lost items. We offer shipping insurance through a third-party insurer for all orders to protect against loss or damage during transit. For high-value items, we also provide enhanced delivery services through our security team. Please refer to our Shipping Policy for more details.
8. Returns and Refunds
As Elite Street acts solely as a marketplace platform, any issues regarding returns or refunds must be handled directly with the respective vendor. You agree to follow the vendor’s return and refund policy, and we encourage you to review these policies before completing a purchase.
9. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Elite Street or our vendors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.
10. Limitation of Liability
Elite Street is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or from any products purchased through the marketplace. Our platform is provided “as is” and we do not make any representations or warranties regarding the quality, authenticity, or condition of any products sold by vendors.
11. Indemnification
You agree to indemnify and hold harmless Elite Street, its affiliates, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Site or your violation of these Terms.
12. Termination
Elite Street reserves the right to suspend or terminate your access to the Site, with or without cause, at any time and without notice. If you breach these Terms, your account may be terminated immediately.
13. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review these Terms periodically to stay informed of any updates.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Elite Street operates, without regard to its conflict of law principles.
15. Dispute Resolution
In the event of any dispute arising from these Terms or your use of the Site, you agree to attempt to resolve the dispute informally through direct communication with Elite Street. If the dispute cannot be resolved, it shall be settled through binding arbitration in accordance with the rules of an agreed-upon arbitration provider.
16. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at info@elite-street.com.