Shipping Policy
At Elite Street, we are committed to providing a secure and efficient shipping experience for your luxury purchases. As a marketplace, we facilitate the shipping process for products purchased from our partnered vendors. The shipping cost and logistics depend on factors such as the item’s value, destination, delivery date, and more.
Shipping Fees
Shipping fees are not included in the price of the product and will be calculated based on:
- The value of the item you are purchasing.
- The delivery destination (domestic or international).
- The shipping method and delivery timeframe (standard, expedited, or secure delivery).
- The size and weight of the product.
Once you proceed to checkout, the applicable shipping fees will be clearly shown before you finalize your order.
Shipping Process
Elite Street works closely with our trusted vendors to arrange shipping. While the vendor handles order fulfillment, we ensure that shipping logistics are managed smoothly and that you receive tracking information and updates regarding your order’s status.
Insurance Coverage
To offer additional peace of mind, we arrange insurance coverage for your order through a third-party insurer. This coverage ensures that your items are fully insured during transport. The insurance will be set up in your name and covers any damage or loss that may occur while your goods are in transit. The cost of insurance will be included in the shipping fee and provided to you during the checkout process.
High-Value Item Shipping
For high-value or sensitive items, we offer enhanced shipping services via our security team. This service includes:
- In-person delivery by a professional security team to ensure maximum protection.
- Signature confirmation upon delivery to guarantee the safe receipt of your item.
The cost of shipping via our security team will vary based on the item’s value and the delivery specifics, and will be calculated during checkout. Please reach out to us directly if you’d like more details on this service.
International Shipping
We offer international shipping; however, please note that additional costs such as customs duties, taxes, and restrictions may apply depending on the destination. These charges are the responsibility of the customer and will be communicated during checkout.
Delivery Confirmation
For your security and assurance, all delivered items are subject to signature and photo confirmation upon receipt. This means that:
- Signature confirmation ensures that the package is signed for by the intended recipient.
- Photo confirmation provides a visual record of the package being successfully delivered to the correct location.
This process ensures that your order reaches you securely, and that both you and the vendor have verification of the successful delivery.
Delivery Timeframes
Delivery timeframes will vary based on factors such as the vendor’s location, shipping method, and destination. While we provide estimated delivery dates, please note these are subject to change due to external factors like weather, customs processing, or courier delays.
Damaged or Lost Items
While we take every measure to ensure your order is shipped securely, we recommend inspecting your item immediately upon delivery. If your item is damaged or lost during transport, please contact the insurer directly. We will forward the necessary insurance documents to you via email to assist with your claim.
If you experience any issues, we’re happy to help facilitate communication between you and the insurer.
Contact Us
If you have any questions or concerns regarding our shipping policy, or if you need assistance with your order, please contact us at [insert contact email]. Our team is here to help!
Thank you for choosing Elite Street. We are committed to ensuring your luxury items are delivered securely with full insurance coverage, signature confirmation, and photo verification.